Reliability is a key part of keeping your customers happy. They want to know they can depend on you and that means you need to depend on your partners. If your manufacturer can't provide the custom plastic components you need on your schedule then you are the one who will end up looking foolish to your customers.
Your customers want to be able to order from you and receive products in a timely manner. When you are selling directly to consumers, most of your customers don't understand the problems of manufacturing -- and, frankly, they don't care either. They just want their blue widgets or yellow thingamabobs, and if you can't provide them then they will find someone who can.
If you sell to industrial customers such as OEM providers, things aren't really any better. A fellow company might be sympathetic to a delay in your purchase of custom plastic components that is holding up manufacturing, but they have their own customers. If you slow down the supply chain then you don't just disappoint your client. You disappoint their clients, and their clients' clients and so on down to the end consumer.
It doesn't matter what your supply or labor problems are. Part of what your company does is solve problems so they don't affect the client. Whether it's a disruption in production from your custom plastic components supplier, or machinery breakdowns that stop the assembly lines, or liquidity problems that keep you from buying the raw materials you need -- whatever the issue, you need to fix it before it becomes your customers'concern.
Plan ahead so you can be ready for crises that threaten your ability to manufacture your products. This might mean having replacement parts on site so you can fix breakdowns right away. It might mean ensuring you have a financial reserve to cover a fluctuating cash flow. It might mean making sure you ally only with dependable vendors.
You are only as good as your vendors. Is it really worth saving a few pennies per unit on custom plastic components if the vendor suffers regular supply problems? Or if they provide the products on time but the components frequently don't pass your own quality standards so have to be returned for remanufacture?
Build a team of high quality manufacturing partners and you will be able to outshine anyone in your field. Your ability to provide exceptional products on time and on spec will make you a star in your industry. Your customers won't settle for second best and you shouldn't either.
Baytech Plastics has more then 70 years of experience providing high quality custom plastic components for customers all over the world. We offer the dependability you need and your customers deserve. Call or email us and let us know how we can help your business excel.
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